Account, activity, and health
We may process account, profile, workout, route, derived metrics, technical data, and optional health data when you use those features.
Last updated: April 4, 2026
This policy applies to the DropZone app, the public DropZone website, and support channels connected to the product. It explains what personal data we process, where it comes from, why we use it, which third parties may process it with us, and what rights you can exercise over your information.
We may process account, profile, workout, route, derived metrics, technical data, and optional health data when you use those features.
Some features rely on remote services for authentication, sync, billing, weather, elevation, support, transactional email, and optional AI features.
You can ask for access, correction, export, or deletion; you can also revoke permissions, disable sync, and close your account from the app or by email.
We do not sell personal data or share it for cross-context behavioral advertising. We only process and disclose information to the extent needed to operate DropZone, comply with law, prevent abuse, and provide the features you activate.
The information we process depends on how you use DropZone. Some parts of the product stay local on your device, while other features only activate if you create an account, sync data, publish routes, use premium tools, contact us, or connect optional integrations.
We use account, profile, activity, and sync data to create and maintain your account, sign you in, store rides, restore access, and provide the contracted service. Main legal basis: performance of the service or pre-contractual steps.
We use sensors, device permissions, and Health Connect or Apple Health data to enrich metrics, readiness, physical context, and comparisons when you choose to enable those integrations. Main legal basis: your consent or decision to connect the source.
We use route, attempt, and feedback data to provide community features, rankings, and moderated public-route publication. Main legal basis: performance of the service and legitimate interest in operating a safe and useful community.
We use email addresses and messages to answer support requests, send password recovery, operational notices, and communications directly related to your account or request. Main legal basis: performance of the service, legitimate interest, and in some cases legal compliance.
We use technical identifiers, logs, IPs or IP hashes, and session signals to prevent fraud, scraping, spam, technical abuse, and unauthorized access. Main legal basis: legitimate interest in platform security and, in some cases, legal compliance.
We may use operational data and aggregated metrics to keep the service stable, debug issues, review product flows, and understand what features need maintenance or improvement. Where reasonable, we prioritize minimized or aggregated data.
Where required by law, our main legal bases are: performance of the service for account, sync, route, and support features; consent for health data and optional permissions; legitimate interest for security, moderation, reasonable support, and internal operations; and legal obligation where we must retain or disclose specific information.
By default, much of your data stays on your device and ride tracking can work offline. If you enable sync or use web or remote features, the relevant data is sent over HTTPS and associated with your account or with technical identifiers needed to operate DropZone.
We retain information for as long as needed to provide the service, maintain security, resolve disputes, operate the account, support subscription states, answer requests, and comply with applicable law. Not every category is retained for the same duration, and deletion may leave temporary residual copies in protected backups or logs.
Depending on the provider involved, some processing may happen outside your country of residence, including in the United States or other jurisdictions where our processors operate. Where appropriate, we aim to rely on reasonable contractual, technical, or organizational safeguards for transferred information.
We only request permissions when a feature needs them, and we only share data with infrastructure, processors, or third parties that serve a specific operational purpose or a legal requirement.
The controller of personal data related to DropZone is Julian Corsino, an independent developer based in Argentina. For privacy, personal-data, account, or rights requests, you can contact legal@dropzonebike.com.
You can request access, correction, update, export, or deletion of data; you can also revoke permissions, disable sync, and delete your account from the app or through the legal contact identified above. If you are in the EU, EEA, or UK, you may also request portability, restriction, or objection where applicable. Where required, we may request additional information to verify ownership before fulfilling the request.
If you live in California, you may request to know, correct, or delete personal information as allowed by applicable law, and you may do so directly or, where law permits, through an authorized agent subject to reasonable verification. We currently state that we do not sell or share personal information for cross-context behavioral advertising.
DropZone is not directed to children and should not be used if you cannot validly consent in your jurisdiction. If we determine that we process personal data from someone who could not validly consent, we may limit the account or delete the information as appropriate.
We may update this policy to reflect legal, technical, or product changes. If we make material changes, we will publish the updated version and effective date on the website or within the app.